GENERAL CONDITIONS OF SALE
www.ogshackco.com
1. GENERAL INFORMATION
The ownership of this website www.ogshackco.com (hereinafter Website) is held by: OG Shack Hot Sauces SL, with Tax Identification Number (NIF): B67637181 and registered in the Málaga Mercantile Registry; and whose registration details are: , and whose contact details are:
Address: Calle Del Sanatorio B.11 1a
Contact phone number: 622049233
Contact email: hello@ogshackco.com
This document (as well as any other documents mentioned herein) governs the terms and conditions governing the use of this Website (www.ogshackco.com) and the purchase or acquisition of products and/or services thereon (hereinafter, Terms and Conditions).
For the purposes of these Conditions, it is understood that the activity that OG Shack Hot Sauces SL carries out through the Website includes:
Marketing of sauces and condiments
In addition to reading these Terms and Conditions, before accessing, browsing, and/or using this website, the User must have read the Legal Notice and the General Conditions of Use, including the cookie policy and the privacy and data protection policy of OG Shack Hot Sauces SL. By using this Website or by making and/or requesting the purchase of a product and/or service through it, the User agrees to be bound by these Terms and Conditions and by everything mentioned above. Therefore, if you do not agree with all of them, you should not use this Website.
Likewise, we inform you that these Terms and Conditions may be modified. Users are responsible for reviewing them each time they access, browse, and/or use the Website, as the Terms and Conditions in effect at the time they request the purchase of products and/or services will apply.
For any questions the User may have regarding the Terms and Conditions, they may contact the Owner using the contact information provided above or, where applicable, using the contact form.
2. THE USER
Access, browsing and use of the Website confers the status of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), whereby all the Conditions established herein are accepted from the moment browsing of the Website, as well as any subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.
The User assumes responsibility for proper use of the Website. This responsibility extends to:
Use this Website only to make inquiries and make legally valid purchases or acquisitions.
Do not make any false or fraudulent purchases. If such a purchase could reasonably be considered, it may be cancelled and the relevant authorities reported.
Provide truthful and lawful contact information, such as email address, postal address, and/or other information (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and to have the legal capacity to enter into contracts through this Website.
The User may, at their discretion, formalize with OG Shack Hot Sauces SL the purchase agreement for the desired products and/or services in any of the languages in which these Terms and Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Duly registered Users may purchase on the Website using the established methods and methods. They must follow the online purchasing and/or acquisition procedure at www.ogshackco.com, during which various products and/or services may be selected and added to the shopping cart, basket, or final purchase area, and finally, click on "Buy and Pay Now."
Likewise, the User must complete and/or verify the information requested at each step. However, during the purchasing process, before making the payment, the purchase details can be modified.
The User will then receive an email confirming that OG Shack Hot Sauces SL has received their order or request for purchase and/or service provision, i.e., the order confirmation. They will also be notified by email when their purchase is being shipped, if applicable.
Once the purchase process has been completed, the User agrees that the Website will generate an electronic invoice, which will be sent to the User via email. Furthermore, the User may, if desired, obtain a paper copy of their invoice by requesting it from OG Shack Hot Sauces SL using the contact information on the Website or using the contact information provided above.
The User acknowledges that, at the time of purchase, they are aware of certain specific conditions of sale that apply to the product and/or service in question and that are displayed alongside the presentation or, where applicable, the image of the product and/or service on the Website page. These conditions include, but are not limited to, and depending on the case, the following: name, price, components, weight, quantity, color, product details or characteristics, the method in which the services will be provided, and/or the cost of the services. They also acknowledge that placing the purchase order or acquisition constitutes full and complete acceptance of the specific conditions of sale applicable to each case.
Communications, purchase orders and payments involved in transactions carried out on the Website may be archived and kept in the computerized records of OG Shack Hot Sauces SL in order to constitute a means of proof of the transactions, in any case, respecting reasonable security conditions and the laws and regulations in force that are applicable in this regard, and particularly taking into account Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the rights that assist Users in accordance with the privacy policy of this Website.
4. AVAILABILITY
All purchase orders received by OG Shack Hot Sauces SL through the Website are subject to product availability and/or to the absence of any circumstances or force majeure (clause nine of these Terms and Conditions) affecting the supply of products and/or the provision of services. If difficulties arise regarding the supply of products or products are out of stock, OG Shack Hot Sauces SL undertakes to contact the User and refund any amount that may have been paid. This shall also apply in cases where the provision of a service becomes impossible.
5. PRICES AND PAYMENT
The prices displayed on the Website are final, in Euros (€) and include taxes, unless otherwise indicated and applied by legal requirement, especially with regard to VAT.
Shipping costs are included in the final product prices as shown on the Website. OG Shack Hot Sauces SL provides delivery and/or shipping services through: Correos (Postal Mail), Seur (Security Service).
Under no circumstances will the Website automatically add additional costs to the price of a product or service, but only those that the User has voluntarily and freely selected and chosen.
Prices may change at any time, but any changes will not affect orders or purchases for which the User has already received an order confirmation.
The accepted payment methods will be: Credit or debit card, and PayPal
OG Shack Hot Sauces SL uses all reasonable measures to ensure the confidentiality and security of payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure SSL (Secure Socket Layer) payment system.
Credit cards will be subject to verification and authorization by the issuing bank. If the bank does not authorize payment, OG Shack Hot Sauces SL will not be responsible for any delay or non-delivery and will not be able to enter into any contract with the User.
Once OG Shack Hot Sauces SL receives the User's purchase order through the Website, a pre-authorization will be made on the corresponding card to ensure sufficient funds are available to complete the transaction. The card will be charged when the User receives the shipping confirmation and/or confirmation of the service provided in the manner and, where applicable, at the established location.
If the payment method is PayPal, the charge will be made at the time OG Shack Hot Sauces SL sends a confirmation of the purchase order or acquisition of products and/or services to the User.
In any case, by clicking "Buy and Pay Now" the User confirms that the payment method used is their own.
6. DELIVERY
In cases where physical delivery of the contracted goods is required, deliveries will be made within the following territory: Worldwide
