{"id":785,"date":"2025-03-26T14:21:56","date_gmt":"2025-03-26T14:21:56","guid":{"rendered":"https:\/\/ogshackco.com\/?page_id=785"},"modified":"2025-07-22T17:19:43","modified_gmt":"2025-07-22T15:19:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/ogshackco.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Where are OG SHACK sauces made? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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All our sauces are handcrafted in Malaga, Spain. We select fresh, top-quality ingredients and follow processes that respect the original flavor of each recipe to offer you an authentic, balanced, and characterful experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are OG SHACK sauces extremely hot? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No. Our philosophy isn't about the "suffering" of spiciness, but rather the pleasure of combining intense, natural, and perfectly balanced flavors. Some have more character than others, but all are designed to be enjoyed, not to challenge you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What foods do your sauces go best with? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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With almost everything! From tacos, burgers, and pizzas to fried eggs, grilled vegetables, or even seafood. We give you pairing ideas for each product, but we encourage you to experiment. Many of our customers have surprised us with combinations we never imagined. If you find your own, share it with the OG SHACK community!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you ship to all of Spain? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYes, we ship to the entire peninsula and the Balearic Islands. We can also arrange shipping to the Canary Islands, Ceuta, and Melilla with special conditions. If you're outside of Spain, please contact us and we'll discuss customized options.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How long do shipments take? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Orders usually arrive within 24-72 business hours from payment confirmation. During special campaigns (Black Friday, Christmas, launches, etc.), delivery times may be slightly longer, but we will always notify you by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are your products vegan or gluten-free? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYes. Our sauces are 100% vegan and gluten-free. We don't use artificial preservatives, and many of our ingredients are locally sourced. You can check the labeling on each sauce for more information.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Where can I buy your sauces? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can purchase them directly through our online store and at select retailers. We're working to expand our network of physical stores; follow us on social media to stay up-to-date!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you have any loyalty programs? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Of course! If you join our newsletter, you'll join our OG community and have access to exclusive products and unique experiences. Plus, you'll be among the first to hear about new releases and special collaborations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I contact you? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou can write to us using the contact form on the website, send us an email at hola@ogshack.com, or send us a message on Instagram (@ogshackhotsauces). We're the real people behind the brand and we'd be happy to help you with any questions or suggestions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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LIVE LIKE AN OG<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tSign up and stay up to date with the latest news, promotions, events, exclusive recipes, travel, and everything life has in store! NOW, you're family! \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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